Mental health experts with Memorial Behavioral Health will be accessible 24/7 via a hotline to assist schools, police or members of the public who encounter a person experiencing a mental health crisis.

The Mobile Crisis Response (MCR), a Memorial Behavioral Health program, expanded services to include assistance for both adults and children in Sangamon and Menard counties. Prior to the expansion, the program provided services to children covered by Medicaid who were experiencing mental health crisis.

The MCR team can be activated by calling 217-788-7070.

Through the hotline, callers obtain prompt telehealth or in-person response for any person experiencing a mental health crisis. This can help reduce emergency room visits or use of a local jail’s resources.

Once the MCR team is activated, mental health workers with Memorial Behavioral Health help connect those in crisis with community-based support, which can include outpatient behavioral health services, follow-up aftercare and help navigating social services.

To learn more about mental health services and programs available through Memorial Behavioral Health, visit memorial.health/behavioral-health

or call 217-525-1064.