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Memorial Medical Center Earns Top Quality Excellence Award from Illinois Hospital Association


Memorial Medical Center has again earned top honors in a statewide quality excellence competition sponsored by the Illinois Hospital Association.

The IHA Institute for Innovations in Care and Quality’s fourth annual Quality Excellence Achievement Awards were presented during the IHA’s Leadership Summit on Sept. 30 in Lombard.

Ninety-five healthcare quality improvement projects were submitted by 43 hospitals and health systems. Entries were judged by a blinded review panel of 26 independent quality experts from throughout the United States.

Memorial Medical Center was recognized as the top project in the urban hospital category for its project “Lean Six Sigma Methodologies Reduce Red Blood Cell Transfusions by 32% in a Tertiary Medical Center.”

By reducing red blood cell transfusions by nearly a third, the nonprofit hospital was able to speed treatment delivery, decrease adverse transfusion reaction risks and produce $2.8 million in annual cost savings, said Charles Callahan, executive vice president and chief operating officer of Memorial Health System.

In 2013, Memorial Health System, the parent organization for Memorial Medical Center and six other affiliates, received the top quality award in the healthcare system category for work directed at reducing hospital-acquired pressure ulcers.

“This award from the Illinois Hospital Association recognizes the outstanding work of many throughout the hospital to fulfill our mission to improve the health of the people and communities we serve,” Callahan said. “It further validates the evolution of our quality and safety program, that we are working on the right things and achieving nation-leading results.”

Awards went to the most highly scored project in each of four categories: Healthcare System, Rural/Critical Access Hospital, Urban Hospital and Palliative Care.