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Memorial Health System Makes Virtual-Care Service Free to Promote Social Distancing Amid COVID-19 Pandemic


Memorial Health System on Tuesday announced it has made its MemorialNow virtual-care service free to anyone in central Illinois.

The normal $40 fee-per-virtual visit will be waived for the foreseeable future. New users can download the free MemorialNow app from the Apple Store or Google Play Store or by visiting and following written instructions.

The service is open to any patient regardless of insurance status or whether the patient already uses a Memorial Health System doctor, nurse practitioner or physician assistant.

Jay Roszhart, president of the Memorial Health System ambulatory group, said offering free virtual visits will support community efforts to promote social distancing to help curb the spread of COVID-19.

“People in need of treatment for minor illnesses and injuries can avoid a trip to the clinic and access quick, reliable care without leaving home,” Roszhart said.

MemorialNow is accessible 24 hours a day, including holidays, and is staffed by Memorial nurse practitioners. 

MemorialNow is a convenient and effective way to treat non-emergency illnesses such as a cold, flu-like symptoms, sore throat, fever and skin rashes. If a prescription is needed, free delivery is available from select pharmacies. Providers are able to send prescriptions to any local pharmacy.